Workflow diagnostics before automation
Operational medicine for broken workflows.
Operational medicine for broken workflows.
Operational medicine for broken workflows.
OpsTriage helps service businesses diagnose and fix the intake, quoting, follow-up, and admin bottlenecks costing them time, leads, and revenue.
OpsTriage helps service businesses diagnose and fix the intake, quoting, follow-up, and admin bottlenecks costing them time, leads, and revenue.
OpsTriage helps service businesses diagnose and fix the intake, quoting, follow-up, and admin bottlenecks costing them time, leads, and revenue.
Broken workflows do not usually look broken. They look normal.
Broken workflows do not usually look broken. They look normal.
Broken workflows do not usually look broken. They look normal.
The cost hides inside delayed replies, scattered information, repeated admin, and leads that quietly go cold.
The cost hides inside delayed replies, scattered information, repeated admin, and leads that quietly go cold.
01
Leads go quiet
Prospects reach out, but follow-up depends on memory, inbox chaos, or whoever sees it first.
01
Leads go quiet
Prospects reach out, but follow-up depends on memory, inbox chaos, or whoever sees it first.
02
Quotes take too long
Job details are scattered across emails, forms, notes, photos, and old templates.
02
Quotes take too long
Job details are scattered across emails, forms, notes, photos, and old templates.
03
Admin gets repeated
The same information gets copied from form to email to spreadsheet to proposal.
03
Admin gets repeated
The same information gets copied from form to email to spreadsheet to proposal.
04
Nobody sees the status
It is hard to know what is waiting, what is late, and what is about to fall through the cracks.
04
Nobody sees the status
It is hard to know what is waiting, what is late, and what is about to fall through the cracks.
Diagnose first. Build second.
Diagnose first. Build second.
Diagnose first. Build second.
OpsTriage does not start by forcing a new platform into your business. We map the workflow, identify the highest-value bottleneck, and build the simplest fix around the tools you already use.
OpsTriage does not start by forcing a new platform into your business. We map the workflow, identify the highest-value bottleneck, and build the simplest fix around the tools you already use.
01
Triage Call
We identify the workflow causing the most pain and determine whether it is worth fixing.
01
Triage Call
We identify the workflow causing the most pain and determine whether it is worth fixing.
02
Systems Assessment
We map the current process, find bottlenecks, estimate time and revenue leaks, and recommend the first fix.
02
Systems Assessment
We map the current process, find bottlenecks, estimate time and revenue leaks, and recommend the first fix.
03
Treatment Plan
We provide the assessment findings, prognosis and treatment options: DIY build kits for common workflows, simple or single workflow builds, or full system overhauls.
03
Treatment Plan
We provide the assessment findings, prognosis and treatment options: DIY build kits for common workflows, simple or single workflow builds, or full system overhauls.
04
Care Plan
Builds come with 30 days of support. Ongoing support options available. Option A: bug fixes, techinical support and monthy usage reports. Option B: ideal for AI automation builds, ongoing support, continued feature improvements and roll outs, discounted rate for future builds.
04
Care Plan
Builds come with 30 days of support. Ongoing support options available. Option A: bug fixes, techinical support and monthy usage reports. Option B: ideal for AI automation builds, ongoing support, continued feature improvements and roll outs, discounted rate for future builds.
Workflow systems built around the work you already do.
Workflow systems built around the work you already do.
Workflow systems built around the work you already do.
DIY Workflow Kits
Self-serve workflow tools, templates, and setup guides for operators who want to clean up one process on their own. Best for: simple intake forms, quote templates, follow-up trackers, and admin shortcuts. Available for purchase on the store. Starting at $99.00
DIY Workflow Kits
Self-serve workflow tools, templates, and setup guides for operators who want to clean up one process on their own. Best for: simple intake forms, quote templates, follow-up trackers, and admin shortcuts. Available for purchase on the store. Starting at $99.00
Assessment & Diagnosis
A focused workflow assessment to find the bottlenecks costing you time, leads, and revenue. You get a current workflow map, bottleneck notes, first-fix recommendation, and a clear implementation path. Best for: businesses that know their admin process is messy but are not sure what to fix first. Schedule a call today. Founder rate $200 Credited towards first build (non-DIY)
Assessment & Diagnosis
A focused workflow assessment to find the bottlenecks costing you time, leads, and revenue. You get a current workflow map, bottleneck notes, first-fix recommendation, and a clear implementation path. Best for: businesses that know their admin process is messy but are not sure what to fix first. Schedule a call today. Founder rate $200 Credited towards first build (non-DIY)
Targeted Treatment Plan
A fixed-scope build for one high-friction workflow, such as intake, quoting, follow-up, report drafting, or client status tracking. Best for: businesses that need one broken process cleaned up without a full operations rebuild. Pricing from $1250–$2,500
Targeted Treatment Plan
A fixed-scope build for one high-friction workflow, such as intake, quoting, follow-up, report drafting, or client status tracking. Best for: businesses that need one broken process cleaned up without a full operations rebuild. Pricing from $1250–$2,500
Complex Workflow Care
Custom scope For businesses with multiple workflows, deeper handoffs, team coordination, integrations, or ongoing operational cleanup. Best for: operators ready to fix the system, not just patch one leak. Inquire for pricing and more information.
Complex Workflow Care
Custom scope For businesses with multiple workflows, deeper handoffs, team coordination, integrations, or ongoing operational cleanup. Best for: operators ready to fix the system, not just patch one leak. Inquire for pricing and more information.
Paid diagnostic
Start with a Workflow Assessment.
A focused diagnostic for service businesses that know their admin process is costing them, but are not sure where to start.
No bloated transformation project. No vague automation audit. Just a clear diagnosis and the next best fix.
What is included
Current workflow map
Bottleneck report
Time and revenue leak estimate
Recommended first automation
Fixed-scope implementation roadmap
Optional quote for the build
Built for service businesses where admin slows down revenue.
Built for service businesses where admin slows down revenue.
Built for service businesses where admin slows down revenue.
OpsTriage is founded on the promise of helping businesses save time and reduce lost revenue by using a clinical assessment strategy. We help service industry professionals and businesses by identifying and fixing broken or inefficient systems and workflows.
Med Spa's
Dental Offices
Inspectors
Drone operators
Field service businesses
Health and wellness service providers
Documentation heavy services
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Built by someone who understands high-pressure systems.
Built by someone who understands high-pressure systems.
OpsTriage was created by Ethan, an ER nurse who has spent years working inside high-pressure environments where missed handoffs, unclear documentation, and broken processes create real consequences. That same diagnostic mindset is applied to service business workflows: find the leak, stabilize the process, and build the simplest system that works.
OpsTriage was created by Ethan, an ER nurse who has spent years working inside high-pressure environments where missed handoffs, unclear documentation, and broken processes create real consequences. That same diagnostic mindset is applied to service business workflows: find the leak, stabilize the process, and build the simplest system that works.
Ready to stop guessing where the workflow is broken?
Ready to stop guessing where the workflow is broken?
Ready to stop guessing where the workflow is broken?
Book a Workflow Triage Call and find the first workflow worth fixing.
Book a Workflow Triage Call and find the first workflow worth fixing.